Privacy Policy

As someone whose data we process, you have the right to protection of that personal data. How we perform this protection is described in this Privacy Policy. We are committed to safeguarding the privacy of our (website) visitors and our members, clients and partners.

Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’. Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers. We define what we mean by personal data in detail in section 2 below.

This policy applies where we are acting as a data controller with respect to the personal data of (website) visitors and our members, clients and partners; in other words, where we determine the purposes and means of the processing of that personal data.

We use cookies on our website for the provision of our website and services, as well as for analytics purposes to help us improve our product offering. See chapters 8–11 for our cookie policies.

Our service incorporates the possibility for members to determine whether or not your profile is visible to other members and to change your profile information. You can access these controls via our community platform. Below each newsletter is a button to unsubscribe.

We do not sell our member and contact data to any third party. We do not share or give away data to third parties unless it is in line with the purposes that we describe in chapter 2.

In this Section 2 we have set out: (1) the general categories of personal data that we may process; (2) the purposes for which we may process personal data; and (3) the legal bases of the processing.

We may process data about your use of our website and services (“usage data”), including IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. This usage data may be processed for the purposes of analysing the use of the website and services. The legal basis for this processing is our legitimate interests, namely monitoring and improving our website and services.

We may process your account data (“account data”), including your name, company name, contact and address details and data required to process invoices and payments (for example your bank account number). The account data may be processed for the purposes of operating our website and tools, providing our services, ensuring the security of our online tools, administrative processing of invoices and payments and communicating with you. The legal basis for this processing is our legitimate interests, namely the proper administration of our services, and/or the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.

We may process information contained in any inquiry you submit to us regarding services (“inquiry data”). The legal basis for this processing is consent or your directly communicated interest in the relevant services.

We may process information relating to our customer relationships, including customer contact information (“customer relationship data”), for the purposes of managing our relationships with members and partners, communicating with them, keeping records of those communications and promoting our products and services. The legal basis for this processing is consent or our legitimate interests, namely the proper management of our customer relationships.

We may process information relating to transactions that you enter into with us (“transaction data”), for the purpose of supplying the purchased goods and services and keeping proper records of those transactions. The legal basis for this processing is the performance of a contract and/or our legitimate interests in the proper administration of our business.

We may process information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters (“notification data”). The legal basis for this processing is consent or the performance of a contract between you and us.

We may process information contained in or relating to any communication that you send to us, including information that you publish yourself on our member community platform (“correspondence data”). The legal basis for this processing is our legitimate interests, namely the proper administration of our business, the provision of our services and facilitating communication with our members and partners.

We may process information that you provide to us for delivering our services (“service delivery data”), including information about your personal skills, your company, and your entrepreneurial trajectory, for the purposes of providing you with our services and supporting you through our programmatic activities, courses and/or events. The legal basis for this processing is consent or the performance of a contract between you and us.

We may process any of your personal data identified in this policy for statistical and academic analysis, to improve our services, track our performance, or advance general knowledge in the field. Where external providers are used for such analysis, we ensure the data is either public, processed with your consent, or anonymised. The legal basis for this processing is consent or our legitimate interests.

We may process any of your personal data identified in this policy where necessary for the establishment, exercise or defense of legal claims. The legal basis for this processing is our legitimate interests in the protection and assertion of legal rights.

We may process any of your personal data identified in this policy where necessary for obtaining or maintaining insurance coverage, managing risks, or obtaining professional advice. The legal basis for this processing is our legitimate interests in the proper protection of our business against risks.

In addition to the specific purposes set out in this Section 2, we may also process any of your personal data where necessary for compliance with a legal obligation, or to protect your vital interests or those of another natural person.

In this Section 3, we provide information about the principles of data protection that we adhere to.

We will protect the data files so that only authorised personnel defined by us have access to the file. These authorised personnel may be our employees, volunteers, subcontractors or funders. We ensure that all data systems and computer equipment are sufficiently protected with appropriate technical methods, including passwords and personal user IDs.

If we use third parties for technical maintenance of the data or for support and processing functions, we strive to ensure that the subcontractor can and will protect the registered data as required in accordance with applicable data policies.

If we receive funding from third parties for business support, we may share the data with these funders for impact measurement functions. In these cases, we strive to ensure that the funder can and will protect the registered data as required in accordance with applicable data policies.

We may disclose your personal data to our insurers and/or professional advisers insofar as reasonably necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, obtaining professional advice, or the establishment, exercise or defense of legal claims.

In addition to the specific disclosures set out in this Section 3, we may disclose your personal data where necessary for compliance with a legal obligation, or to protect your vital interests or those of another natural person, or for the establishment, exercise or defense of legal claims.

In this Section 4, we provide information about the circumstances in which your personal data may be transferred to countries outside the European Economic Area (EEA).

We are located and registered in the European Economic Area (EEA).

We employ a number of third-party data processors (the most important ones are listed in Section 4.4; the complete list is available upon request). Transfers to these processors will be protected by appropriate safeguards, namely the use of standard data protection clauses. We will take reasonable and appropriate steps to ensure that all third parties engaged as sub-processors process the personal information we entrust to them in a manner consistent with the requirements of the GDPR.

Third-party processors:

We will retain your personal data for the period necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. After this data is no longer necessary, we will delete or anonymise data in our possession within a reasonable time frame, except such data as we determine may be needed to resolve disputes, enforce agreements, and comply with business, technical or legal requirements related to our business.

We may update this policy from time to time by publishing a new version on our website.

You should check this page occasionally to ensure you are happy with any changes to this policy.

We will notify you of significant changes to this policy by email, newsletter or through our software.

In this Section 7, we have summarised the rights that you have under data protection law. Some of the rights are complex, and not all of the details have been included in our summaries. Accordingly, you should read the relevant laws and guidance from the regulatory authorities for a full explanation of these rights.

Your principal rights under data protection law are: (1) the right to access; (2) the right to rectification; (3) the right to erasure; (4) the right to restrict processing; (5) the right to object to processing; (6) the right to data portability; (7) the right to complain to a supervisory authority; and (8) the right to withdraw consent.

You have the right to confirmation as to whether or not we process your personal data and, where we do, access to the personal data, together with certain additional information. The first copy will be provided free of charge, but additional copies may be subject to a reasonable fee.

You have the right to have any inaccurate personal data about you rectified and, taking into account the purposes of the processing, to have any incomplete personal data about you completed.

In some circumstances you have the right to the erasure of your personal data without undue delay, subject to certain exclusions such as compliance with a legal obligation or the establishment, exercise or defense of legal claims.

In some circumstances you have the right to restrict the processing of your personal data.

You have the right to object to our processing of your personal data on grounds relating to your particular situation, where the legal basis for the processing is our legitimate interests or a public task.

You have the right to object to our processing of your personal data for direct marketing purposes (including profiling for direct marketing purposes).

You have the right to object to our processing of your personal data for scientific, historical or statistical research purposes on grounds relating to your particular situation.

Where the legal basis for our processing is consent, or the performance of a contract and such processing is carried out by automated means, you have the right to receive your personal data from us in a structured, commonly used and machine-readable format.

If you consider that our processing of your personal information infringes data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection (in the Netherlands, the Autoriteit Persoonsgegevens).

To the extent that the legal basis for our processing of your personal information is consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal.

You may exercise any of your rights in relation to your personal data by written notice to reception@thestack.ai.

A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie will expire at the end of the user session, when the web browser is closed.

Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

We use cookies to: (1) recognise your browser and user session; (2) keep track of what pages you have visited; (3) store your user preferences; (4) perform analytics to help us make our service better; (5) assist with administration and security for our website and software; and (6) send offers and provide marketing-relevant services.

Our service providers may use cookies and those cookies may be stored on your computer when you visit our website.

We use Google Analytics to analyse the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website.

Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser and from version to version. You can obtain up-to-date information about blocking and deleting cookies via your browser’s help resources (Chrome, Firefox, Opera, Safari, Edge).

Blocking all cookies will have a negative impact upon the usability of many websites.

If you block cookies, you will not be able to use all the features on our website.